Francine Leduc

Francine Leduc is an accomplished Organizational Change Management (OCM) professional with extensive experience in leading change initiatives across various sectors. Currently serving as the OCM Lead at Desjardins since May 2018, key projects include reinforcing IT security measures, redesigning the company's website as part of an omnichannel strategy, establishing a new Center of Excellence, and implementing Windows as a service. Prior roles include Change Management Lead at Sanimax, where Francine supported a transformation of transportation systems, and Change Management Team Lead at Société de l'assurance automobile du Québec, where coaching and team management were pivotal. At Banque Nationale, Francine led OCM efforts for significant regulatory projects impacting the sales culture for a large workforce. Previous experiences include senior positions at IBM Global Services and Canadian National Railway, with a foundation in education from Université de Montréal and specialized training from Coaches Training Institute.