Pierre-Olivier Samson is an experienced professional in operations management, currently serving as Vice-président Opérations Gestion de patrimoine at Desjardins since June 2012, where leadership includes overseeing national billing and support services teams. Prior roles at Desjardins encompass Directeur principal for operational performance and Director of Operations, along with responsibilities for the national Outbound CCC and Billing CCC as Director of Client Services. Pierre-Olivier's previous experience includes managerial positions at Vidéotron and Bell Canada, focusing on planning, workforce management, and technical support. Educational credentials consist of an MBA in International Management from Université Laval and a Master in Economics from the University of Connecticut.