Rafael Fialho Teixeira

Rafael Fialho Teixeira has extensive experience in sales leadership and customer success, currently serving as Partner and Chief Sales Officer at Desk Manager since November 2011. Rafael has successfully led and supervised sales teams, developed sales strategies, and improved customer engagement through the creation of a Customer Success team. Prior to this role, Rafael worked in various technical capacities at Êxito IT Solution, advancing from trainee to Senior Support Analyst, and later transitioned into sales as a Technical Sales Consultant. Rafael's educational background includes a Bachelor's degree in Information Technology and several certifications related to service management and customer success.