Jackie Sylvester

Jackie Sylvester is a skilled Salesforce Administrator currently working at Desktop Metal since June 2017, managing multiple Salesforce Orgs and integrating various ERP and PLM systems. Experience includes administration of Propel PLM software, handling ticket systems like Jira and Freshservice, and utilizing AppExchange integrations such as Showpad and Five9. Previously held roles include Sr. PLM Analyst/Salesforce Admin at Desktop Metal, Staff Business Analyst at Coriant, and Senior Engineering Change Order Analyst roles at Coriant America and Sycamore Networks, where responsibilities encompassed Engineering Change Order processes and Bill of Material management. Jackie holds a BS in Management from Bridgewater State University and has completed Salesforce Trailhead training.