Laurent Richez

Customer Service Specialist at Desktop Metal

Laurent Richez is a seasoned professional in customer service and technical support, currently serving as a Customer Service Specialist at Desktop Metal since January 2020. Previously, Laurent held the position of Technical Support Leader at Shanghai Union 3D Technology Co., Ltd from November 2015 to December 2019, and served as Design and Development Leader at Molb Engineering Services from June 2014 to October 2015, specializing in automotive plastic parts. Earlier roles include Technical Manager at Shanghai STEP Automotive Co., Ltd, Engineering Support as Technical Manager at PI International, and Program Coordinator at DIPP - IDEASIA. Laurent began a career in project management and technical roles at DCI Duarte Engineering from October 2004 to August 2007, overseeing multiple tasks, including managing a team of technicians. Laurent holds a Master’s degree in Mechanical Engineering from ISIV - ENSIAME, a second Master's from DTU - Technical University of Denmark, and a Bachelor's degree from Lycee Prive Frederic Ozanam.

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