Erica Balser

Erica Balser currently serves as the Director of HR at the Detroit Historical Society, where responsibilities include managing the full cycle of recruiting and employee relations. With prior experience as a Senior HR Manager at Rocket Central, Erica acted as a subject matter expert, mentoring junior team members, and leading training sessions. Erica has also worked as an HR Generalist at Quicken Loans, advocating for team members and guiding leaders through HR complexities while ensuring compliance with employment laws. Earlier roles with Kelly Services saw Erica advance from a Service Coordinator to an Operations Manager, where responsibilities included onboarding, compliance, and HR support across multiple teams. Erica holds a Bachelor of Arts in Marketing from Michigan State University.