Saajid Rahman

Saajid Rahman is a skilled professional with a diverse background in customer success, technology implementation, and account management. Currently serving as Lead - Customer Success at Device42, A Freshworks Company since May 2021, Saajid has been instrumental in building a new Customer Success team and advocating the function's value. Prior experience includes roles as Enterprise Account Manager and Customer Success Manager at TestRail, where promotion to the sales team facilitated upselling to existing clients. Saajid's earlier positions include Campus Technology Specialist at Imagine International Academy of North Texas and various technical roles at The University of Texas at Austin. Saajid holds a Bachelor of Science in Physics from The University of Texas at Austin and a Certificate in Negotiation Mastery from Harvard Business School Online.