Aarzoo Bhatia

Aarzoo Bhatia is an accomplished Product Manager with extensive experience in technology and product development. Currently at DevRev, Aarzoo is focused on building Next-Gen Incident Management powered by DevRev's knowledge graph and agentOS. Previously, Aarzoo served as a Product Manager at Freshworks, where significant contributions included the redesign of the Customer Satisfaction module, launching Freddy AI features, and implementing machine learning-powered functionalities that successfully mitigated churn risks and improved customer experience. Aarzoo's earlier roles included digital product internship at Dr. Reddy's Laboratories, software engineering at 1mg, and full-stack development at FastFox.com. Aarzoo holds an MBA in Information Management from SPJIMR and a Bachelor's degree in Computer Science from Thapar Institute of Engineering and Technology.