Dewpoint
Josh Betz is a skilled Network Engineer currently supporting the City of Grand Rapids at Dewpoint since February 2022. Responsibilities include deploying, managing, and troubleshooting Cisco tools and devices. Prior experience includes roles as a Desktop Administrator for the Grand Rapids Police Department at both Dewpoint and TEKsystems, focusing on Windows 10 support, imaging, and IT support for patrol vehicles. An internship as a Computer Support Specialist at MasterTag provided foundational helpdesk experience across various platforms and devices. Josh Betz is educated with an Associate of Arts and Sciences degree in Computer Information Systems from Ferris State University.
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Dewpoint
Founded in 1996 and headquartered in Lansing, Dewpoint has a long success record of helping to develop short- or long-term strategic technology plans to maximize current resources and better position organizations across numerous industries for the future. Its service-based solutions focus on helping clients transform and optimize IT support via strategic assessments, portfolio, program and project management, managed services, infrastructure optimization and applications development and maintenance. With particular expertise around the data center, Dewpoint also architects and supports its clients’ strategic initiatives such as data backup and recovery, data storage, virtualized environments, database services, performance improvement and overall architectural design and implementation. Dewpoint supports clients primarily in the Midwest and across the country.