Steven Bailey

Steven Bailey has extensive experience in customer service and technical support, currently serving as Help Desk Manager at DEX Imaging since April 2014. In this role, responsibilities include hiring staff, overseeing daily operations, training call center representatives, resolving escalated customer issues, and providing technical assistance for printers and computer systems. Steven has previously held positions as System Engineer Supervisor and System Engineer, demonstrating strong skills in mechanical and networking concepts as well as excellent customer service. Steven started the career at Publix Super Markets as Customer Service Manager and holds an Associate's degree in Computer and Information Sciences from St. Petersburg College.