Publix Super Markets, Inc., commonly known as Publix, is an employee-owned, American supermarket chain headquartered in Lakeland, Florida.

Retail

Publix

Publix's headquarters in Lakeland, FL, United States

Todd Jones

Merriann Metz

Laurie Douglas

Kevin Murphy

The Information Technology and Cybersecurity team at Publix is responsible for safeguarding the company's digital assets while ensuring efficient technological operations. This team designs, implements, and manages security protocols to protect customer data and internal systems, develops and maintains software solutions that enhance operational efficiency, and oversees cloud engineering and identity management initiatives. By integrating advanced cybersecurity measures and innovative IT solutions, they help Publix maintain a secure and seamless shopping experience for all customers.

Information Technology and Cybersecurity

The Product Development and Engineering team at Publix is responsible for designing and implementing innovative digital solutions to enhance the customer shopping experience and streamline internal operations. This cross-functional team, consisting of engineers, product managers, and UX/UI designers, collaborates on projects related to software development, systems architecture, and quality assurance, ensuring that all products meet high standards of reliability and performance while aligning with Publix's strategic goals.

Product Development and Engineering

The Customer Experience and Support team at Publix focuses on enhancing customer satisfaction by ensuring exceptional service across all touchpoints. This team is responsible for developing strategies to improve customer interactions, managing talent acquisition for service roles, and investigating any employment-related issues to maintain a supportive work environment. They also coordinate transportation logistics to ensure timely product availability and foster a positive shopping experience for Publix customers.

Customer Experience and Support

The Leadership Team at Publix oversees strategic direction and operational excellence across the company. This team collaborates to enhance customer experience, optimize real estate and distribution strategies, and drive digital innovation, all while ensuring compliance and managing risks. By leveraging their diverse expertise, they aim to uphold Publix's commitment to quality service and employee ownership.

Leadership Team

The Marketing and Consumer Insights team at Publix focuses on understanding customer behavior and preferences to drive strategic marketing initiatives. They leverage data analytics and consumer research to optimize marketing campaigns, enhance brand positioning, and improve customer experiences, while also utilizing digital marketing strategies to engage and retain shoppers. By analyzing trends and insights, this team helps shape decisions that align with Publix's mission of exceeding customer expectations.

Marketing and Consumer Insights

The Legal and Compliance team at Publix ensures that the company adheres to all applicable laws and regulations while providing strategic legal guidance across various operations. This team manages legal risk, oversees compliance initiatives, and supports real estate transactions, helping to protect Publix's interests and uphold its reputation as a trusted supermarket chain.

Publix

Org chart

Teams

Information Technology and Cybersecurity

Product Development and Engineering

Customer Experience and Support

Leadership Team

Marketing and Consumer Insights

Legal and Compliance

Offices

Publix

Org chart

Teams

Information Technology and Cybersecurity

Product Development and Engineering

Customer Experience and Support

Leadership Team

Marketing and Consumer Insights

Legal and Compliance

Offices

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