Audrey MacRae

Audrey Macrae is an experienced IT professional with a diverse background spanning over two decades in various roles. Currently serving as the IT Application Support Manager at Dexcom since January 2022, Audrey oversees the management and support of key applications like SalesForce and Fusion, along with process improvement initiatives. Prior to this, Audrey worked at the Scottish Qualifications Authority as a Service Performance Manager, ensuring IT service performance and employee satisfaction. Experience at Thermo Fisher Scientific includes roles as Major Incident Manager and Senior IT Manager, where significant improvements in incident management were implemented. Audrey's career began at Ernst & Young, supporting a large user base through an internal IT Service Desk, and includes early work in customer service at Direct Line Financial Services.