Nikki Bentham

Business Change Lead at DF Capital

Nikki Bentham has a diverse range of work experience spanning multiple industries. Their most recent role is as a Business Change Lead at DF Capital, where they are responsible for delivering strategic projects and managing the change portfolio. Prior to this, they worked as an Operations Change Lead at Atlanta Group - Autonet - Carole Nash - Swinton from 2020 to 2022.

From 2017 to 2020, Nikki held various roles at Swinton Group, including Business Readiness & Operational Improvements Manager and Customer Service Manager. In these positions, they played a key role in delivering change initiatives, achieving cost benefits, and ensuring projects were successfully implemented.

Earlier in their career, Nikki worked as a Performance Manager at Towergate Insurance, a Sales Team Manager at Claims Advisory Group, and a Phone Shop Manager at Tesco PLC.

Nikki also has extensive experience at Vodafone, where they worked for 10 years in various roles, including Sales & Service Team Manager. During this time, they managed teams and was involved in projects and initiatives, developing skills in influencing senior managers and stakeholder management.

Prior to that, Nikki worked as a Sales Agent at H-TE Controls and as a Corporate Account Manager at O2 (Telefónica UK).

Overall, Nikki Bentham has a strong background in change management, operations, customer service, and team management, with a track record of delivering results and driving business improvement.

Nikki Bentham began their education at Penketh High School from 1988 to 1993. Nikki did not pursue a specific degree or field of study during this time. Later, from 1999 to 2001, Nikki attended Warrington Collegiate, where they obtained an HNC in Business and Management.

Apart from their formal education, Nikki has also obtained several additional certifications. In January 2022, they earned a Lean Six Sigma Green Belt Certification from Catalyst Consulting. In June 2022, they completed the Excel Formulas and Functions Quick Tips course through LinkedIn. Lastly, in August 2022, Nikki obtained the Operational Excellence Foundations certification from LinkedIn.

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Timeline

  • Business Change Lead

    February, 2022 - present