Marcy Pate is an experienced professional in change management with a strong background in organizational transformation and IT processes. Currently serving as a Transformation Change Consultant at City National Bank since June 2023, Marcy focuses on enhancing the people side of change to facilitate faster adoption and improved utilization among colleagues. Previously, Marcy worked as an IT Change Manager at Silvergate Bank, where responsibilities included designing change management procedures and preparing for a migration to ServiceNow. Prior roles at TIAA involved tracking change outcomes, managing risks, and coordinating change efforts, with experience dating back to a position as IT Business Analyst Lead at TIAA Bank, emphasizing the identification of operational improvements through data analysis. Marcy's academic background includes studies at St. Johns River State College.
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