DFS is a furniture retailer in the United Kingdom, Spain, the Netherlands and Ireland specialising in sofas and soft furnishings.

Retail

DFS' headquarters in Woodlands, United Kingdom

Tim Stacey

Helen Ablott-Beattie

Russell Harte

Joanne Shawcroft

Hazel Smith

Liz McDonald

Nick Smith

Marie Wall

Gill Barr

Alison Hutchinson

Steve Johnson

Bruce Marsh

The Sales and Customer Service team at DFS is dedicated to enhancing the customer experience through personalized service and expert product knowledge. They drive sales by engaging customers, understanding their needs, and providing tailored solutions, while also managing customer inquiries and ensuring satisfaction post-purchase. This team plays a crucial role in fostering long-term relationships, ultimately contributing to DFS's reputation as a leading furniture retailer.

Sales and Customer Service

This department oversees the operations and strategic direction of various branch locations.

Branch Management

This department focuses on providing exceptional customer service and driving sales in the retail environment.

Retail Sales

This department focuses on overseeing and coordinating organizational functions to ensure efficient management and decision-making.

Management Operations

This department manages the overall operations and strategy of retail locations to ensure effective customer service and sales performance.

Retail Operations

This department is responsible for financial planning, reporting, and management across the organization.

DFS

Org chart

Board & advisors

Teams

Sales and Customer Service

Branch Management

Retail Sales

Management Operations

Retail Operations

Finance Department

Offices

DFS

Org chart

Board & advisors

Teams

Sales and Customer Service

Branch Management

Retail Sales

Management Operations

Retail Operations

Finance Department

Offices

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