Sam M.

Sam M. is an accomplished IT professional currently serving as the IT Service Delivery Manager at DFS, overseeing IT services for over 200 locations. With a tenure at Sofology from August 2016 to August 2023, Sam held various roles, including Group IT Team Leader and IT Service Desk Team Leader, where significant contributions included unifying the IT Service Desks of DFS and Sofology post-acquisition. Earlier experience includes positions at Expand.gg as Director, focusing on mental health support through technology during the COVID-19 pandemic, along with foundational roles as IT Service Desk Analyst and IT Operations Apprentice.