DHL eCommerce is the parcel provider for Europe. The easy, fast and affordable way to ship your parcels and pallets to businesses and consumers in Europe.

Freight

DHL eCommerce Nederland

DHL eCommerce Nederland's headquarters in Utrecht, Netherlands

Wouter van Benten

Paul van Den Acker

Joan Allen

Jan de Groot

The Engineering and Development team at DHL eCommerce Nederland is responsible for designing, building, and maintaining scalable software solutions that enhance the efficiency of parcel shipping operations across Europe. This multidisciplinary team of software engineers, developers, and machine learning experts leverages modern technologies to optimize logistics, streamline processes, and implement innovative features, ensuring fast and reliable service for businesses and consumers alike.

Engineering and Development

The Customer Service and Support team at DHL eCommerce Nederland is dedicated to enhancing the customer experience by providing timely assistance and solutions to inquiries and issues. This team works closely with various stakeholders, including IT support and human resources, to ensure seamless operations and effective communication. They also play a pivotal role in recruiting and developing talent to maintain high service standards within the organization.

Customer Service and Support

The Data Management and Security team at DHL eCommerce Nederland is responsible for ensuring the integrity, availability, and security of all data systems. This team manages databases, implements robust security measures to protect sensitive information, and maintains system reliability to support seamless parcel operations across Europe. Their efforts ensure that data flows efficiently while adhering to compliance and regulatory standards.

Data Management and Security

The Logistics and Supply Chain team at DHL eCommerce Nederland is responsible for optimizing the movement of parcels and pallets across Europe. Team members, including logistics network analysts and logistics coordinators, analyze and improve shipping routes and processes, while drivers ensure timely and efficient delivery to customers. Their efforts are central to maintaining the company's reputation for fast and affordable parcel services.

Logistics and Supply Chain

The Marketing and Communications team at DHL eCommerce Nederland is responsible for developing and executing strategies that enhance brand visibility and engage customers across digital and traditional channels. They focus on promoting DHL's parcel services, crafting compelling messaging, and managing public relations to strengthen customer relationships and support business growth in the European market.

DHL eCommerce Nederland

Org chart

Teams

Engineering and Development

Customer Service and Support

Data Management and Security

Logistics and Supply Chain

Marketing and Communications

Offices

DHL eCommerce Nederland

Org chart

Teams

Engineering and Development

Customer Service and Support

Data Management and Security

Logistics and Supply Chain

Marketing and Communications

Offices

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