DHL eCommerce is the parcel provider for Europe. The easy, fast and affordable way to ship your parcels and pallets to businesses and consumers in Europe.

Freight

Shipping

DHL eCommerce Nederland

DHL eCommerce Nederland's headquarters in Utrecht, Netherlands

Wouter van Benten

Suzanne de Vries

Delano Verwey

Frank Vangenechten Rse

Robin van Amelsvoort

Paul van Den Acker

Ronny Bonhof

The Sales and Account Management team at DHL eCommerce Nederland is responsible for cultivating and maintaining relationships with key clients across various sectors, including fashion and retail. They work to identify new business opportunities, manage strategic accounts, and ensure customer satisfaction by providing tailored solutions for efficient parcel shipping. By collaborating with other departments, this team drives revenue growth and enhances the overall customer experience for both businesses and consumers in Europe.

Sales and Account Management

This department focuses on designing, implementing, and maintaining software applications across various platforms.

Software Development

This department provides technical assistance and troubleshooting for software applications and systems.

Application Support

The Customer Support and Operations team at DHL eCommerce Nederland is dedicated to ensuring seamless customer experiences by providing expert assistance for inquiries, billing, and order management. They manage customer integrations, oversee operational support functions, and analyze performance metrics to enhance service delivery. This team plays a vital role in optimizing logistics processes and ensuring that clients receive efficient and timely support throughout their shipping journey.

Customer Support and Operations

The Marketing and Communications team at DHL eCommerce Nederland is responsible for developing and executing strategies to enhance brand visibility and engagement. They focus on creating compelling marketing campaigns, managing corporate communications, and optimizing digital presence across various platforms. By leveraging social media and targeted communications, the team aims to effectively convey the company's services and value proposition to both businesses and consumers in Europe.

Marketing and Communications

The Technical Development team at DHL eCommerce Nederland is responsible for the design, development, and maintenance of software solutions that enhance the efficiency and effectiveness of parcel shipping operations across Europe. This diverse team, comprised of machine learning engineers, frontend and backend developers, database experts, and cloud specialists, collaborates to build and optimize applications, improve data management strategies, and ensure robust infrastructure support, ultimately driving innovation and customer satisfaction in the eCommerce logistics space.

DHL eCommerce Nederland

Org chart

Teams

Sales and Account Management

Software Development

Application Support

Customer Support and Operations

Marketing and Communications

Technical Development

Offices

DHL eCommerce Nederland

Org chart

Teams

Sales and Account Management

Software Development

Application Support

Customer Support and Operations

Marketing and Communications

Technical Development

Offices

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