Barry van der Loo

Barry van der Loo has extensive experience in logistics and customer service, currently serving as a CS Performance Analyst and WFM planner at DHL Parcel Nederland since August 2014, where responsibilities include forecasting, capacity planning, and contact center scheduling. Previous roles at DHL involved monitoring KPIs and addressing customer inquiries as a Trafficer and Customer Service Advisor. Barry has also contributed as a volunteer for de Klup Apeldoorn, facilitating activities for individuals with intellectual disabilities, and at AV'34, leading Nordic Walking training sessions. Prior positions include roles in facility management, such as Assistant Facility Manager at Countus and various operational roles in cleaning services and hospitality. Barry holds a Bachelor’s degree in Facility Management from Saxion University of Applied Sciences and an MBO 4 in Sport and Movement Coordination from Cios Arnhem.