Gareth Pugh

Gareth Pugh is an Aircraft Appearance Team Leader at DHL, where they currently oversee a team responsible for cleaning aircraft for British Airways. Previously, Gareth held the position of Aircraft Cabin Cleaning Team Leader at OmniServ Ltd., managing a small team to ensure aircraft cleanliness to standard. Additionally, they worked at Marks and Spencer, where they served in various roles including Escalation Manager and Service Desk Team Leader, focusing on improving service delivery and team performance.