Marks & Spencer is a major British multinational retailer headquartered in Westminster, London that specialises in selling clothing, home products and luxury food products.

Retail

Marks and Spencer

Marks and Spencer's headquarters in London, United Kingdom

Stuart Machin

Kara Greatorex

Anuja Rustagi

Josie Smith

Nick Folland

Hannah George

Elsa Brown

Hayley Tatum

Sam Royal

John Lyttle

Alison Dolan

Krista Nordlund

Archie Norman

Fiona Dawson

Evelyn Bourke

Roger Burnley

Sapna Sood

Cheryl Potter

The Engineering Team at Marks & Spencer is responsible for designing, developing, and maintaining the technological infrastructure that powers the company's various business sectors, including clothing, home products, and luxury food. The team focuses on data-driven decision-making, supply chain optimization, platform engineering, cybersecurity, and personalization. They also ensure seamless user experiences across digital platforms through extensive research, product design, and technological innovation.

Engineering Team

The Customer Service and Store Operations team at Marks & Spencer ensures a seamless and positive shopping experience for customers by managing store activities, addressing customer inquiries, and optimizing daily operations. This team collaborates closely to maintain high standards in service, compliance, logistics, and overall store performance, aiming to enhance customer satisfaction and drive sales.

Customer Service and Store Operations

The Marketing Team at Marks & Spencer is responsible for developing and executing strategic marketing initiatives to enhance brand visibility and drive sales across the company's clothing, home products, and luxury food segments. This includes tasks such as managing visual merchandising, overseeing paid media campaigns, analyzing growth metrics, planning events, enhancing CRM strategies, designing packaging, creating compelling copy, and managing brand partnerships. The team leverages data-driven insights to optimize customer loyalty and retention, ensuring a cohesive and omnichannel brand experience.

Marketing Team

The Product Management Team at Marks & Spencer is responsible for overseeing the lifecycle of the company's clothing, home products, and luxury food items. This includes market research, product development, personalization, and decision-making to align with customer preferences and business objectives. The team works collaboratively to ensure high-quality standards, optimal product performance, and customer satisfaction.

Product Management Team

The Data Science and Analytics team at Marks & Spencer harnesses advanced data techniques to drive decision-making and optimize operations across the company. This team of experienced data scientists, analysts, and strategists develops and deploys models to enhance customer experience, improve supply chain efficiency, and support marketing campaigns. They also manage data infrastructure, ensuring robust data delivery and insightful business analytics to maintain Marks & Spencer's competitive edge in the retail market.

Data Science and Analytics

The Leadership Team at Marks & Spencer is responsible for setting the strategic direction and vision of the company, driving operational excellence across all sectors, including clothing, home products, and luxury food. This team collaborates to innovate and enhance product offerings, improve customer experiences, and ensure efficient technology integration while maximizing profitability and sustainability. By leveraging their expertise in finance, product development, technology, and digital strategy, the Leadership Team guides Marks & Spencer in maintaining its position as a leading retailer in a competitive market.

Marks and Spencer

Org chart

Board & advisors

Teams

Engineering Team

Customer Service and Store Operations

Marketing Team

Product Management Team

Data Science and Analytics

Leadership Team

Offices

Marks and Spencer

Org chart

Board & advisors

Teams

Engineering Team

Customer Service and Store Operations

Marketing Team

Product Management Team

Data Science and Analytics

Leadership Team

Offices

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