Diabsolut
Gillian Florence is a seasoned Technical Writer and Product Manager with extensive experience in diverse sectors, including technology and sports management. Currently serving as a Technical Writer at Diabsolut since January 2023, Gillian contributes to optimizing Salesforce Field Service operations by blending technical writing with product management. Previously, Gillian held the position of Product Manager at Kinduct, where leadership was demonstrated in developing features for a B2B Athlete Management System used by numerous professional sports teams. Earlier roles include Technical Writer positions at Ultra Maritime and Caterpillar Inc., where documentation quality and usability were enhanced significantly. Educational background includes a B.Ed in Physical Education from McGill University, a Post Graduate Certificate in Technical Writing from Algonquin College, and multiple credentials in network administration and health sciences.
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Diabsolut
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Diabsolut delivers innovative multi-cloud solutions to address the business needs of organizations across a wide range of industries throughout North America. Our experts can help you maximize productivity, optimize business processes, and improve your customer experience. Field Service: Transforming field service organizations has been the cornerstone of our business for 20 years. Our team of Salesforce certified experts are seasoned, enterprise-level field service & asset management specialists who offer deep technical expertise and a comprehensive understanding of real-world field operations. Revenue: As Revenue Cloud Experts, we are a leading provider of Salesforce Quote to Cash consulting services. Unlike most implementation partners, revenue is at the forefront of everything that we do, working with customers at any stage of the lifecycle from leads, quotes, orders, through to billing processes. Higher Education: We understand the radical evolution in the communication needs of your student demographic, recruiting and admissions. We’ve had the pleasure of helping many clients use Salesforce to attain a student-centric, connected campus.