Albin G.

Team Leader - Customer Onboarding Projects at DIAKRIT

Albin G. has a diverse work experience, starting with their role as a Warehouse Worker at Get from 2006 to 2008. Albin then transitioned to Bama as another Warehouse Worker from April to June 2011. Albin joined Volvo Bus Corporation in 2012 and 2013 as a Prototype Material Coordinator, responsible for creating purchase requisitions, ordering standard material, and coordinating with suppliers. In 2014, they worked at Panalpina for their Bachelor's Thesis. Albin then gained valuable experience at Volvo Group Trucks Operations as a Forwarder, focusing on sea freight to North America. Albin learned the importance of teamwork and cooperation in achieving deadlines. In 2015, Albin joined DHL as a Forwarder, specializing in sea freight forwarding with a focus on excellent customer service. Albin continued their career at DIAKRIT International Ltd, starting as an Operations Management Trainee from August 2016 to February 2017. Albin then became a Customer Onboarding Project Specialist, responsible for smooth customer experiences during new client onboarding. Albin was later promoted to Team Leader - Customer Onboarding Projects, where they led a team of specialist project managers in establishing customer-centric approaches for onboarding new clients. Their main responsibilities included setting project plans, collaborating with clients, tailoring solutions to clients' needs, and improving customer experience through new business processes.

Albin G.'s education history includes obtaining a Bachelor's degree in Logistics Management from the University of Gothenburg from 2011 to 2014, with a specialization in logistics, materials, and supply chain management. Albin then pursued a Master's degree in Innovation and Industrial Management from the Gothenburg School of Business, Economics and Law from 2014 to 2016, with a focus on operative business control. In 2015, Albin also attended Yonsei University in Seoul, South Korea, participating in their Global MBA program with a concentration in management.

Links

Previous companies

DHL logo
Volvo Group logo

Timeline

  • Team Leader - Customer Onboarding Projects

    October, 2018 - present

  • Customer Onboarding Project Specialist

    February, 2017

  • Operations Management Trainee

    August, 2016

  • Master Thesis Intern

    February, 2016