Gavin Rodrigo

Gavin Rodrigo has extensive experience in various roles at Dialog Axiata PLC, including Head of Club Vision Operations & Customer Interaction Management, Chief Manager, Manager- Retail Experience and Design, and Senior Manager specializing in people management and service culture transformation. With a background in customer service, Gavin has worked their way up from a Customer Service Officer to a Senior Executive and now holds multiple managerial positions. Gavin holds degrees in Retail Management, High Performance Management Techniques, Telecommunications Management, and has certifications in Six Sigma and Telecom Mini MBA. Currently pursuing further education in IT, Gavin continues to expand their knowledge and expertise in the industry.