Clémence Charpy

Clémence Charpy is a seasoned professional in customer success and client relationship management, currently serving as a Senior Client Relationship Executive at Dialogue since April 2024. Prior experience includes roles as a Customer Success Manager at ClearEstate and Customer Success Team Lead at Amilia, where responsibilities encompassed team management, process development, and strategic planning to enhance customer satisfaction and engagement. Clémence also demonstrated expertise in customer service as a Customer Service Agent at AVIS and as an Account Sales Manager at XMA Solutions d'affaires, focusing on business development and client relations. Educational qualifications include a Bachelor of Business Administration in Marketing from HEC Montréal, complemented by preparatory studies in economics and a French baccalauréat in economics and social sciences.