Annika S. is an experienced customer success professional with a robust background in managing enterprise and strategic accounts. Currently serving as a Senior Customer Success Manager for Enterprise Accounts at Dialpad since June 2025, Annika previously held similar roles at Velocity Global and Wowza, where responsibilities included nurturing client relationships, driving renewals, and enhancing customer satisfaction. With a career spanning various companies, including PowerPlan, Inc., GH, Denver Based Company, iHeartMedia, D2Xchange, and Service Source International, Annika has consistently demonstrated expertise in account management, business development, and sales strategies. Annika's educational background includes a Bachelor's degree in Broadcast News from the University of Colorado Boulder.
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