Erica Green

Erica Green is a seasoned professional in customer success, currently serving as the Senior Enterprise Customer Success Manager for Outreach since August 2025. Previously, Erica held the role of Director of Customer Success at LiquidSpace from April 2023 to August 2025, where responsibilities included managing enterprise and strategic relationships to maximize value delivery across various industries. With a strong background in driving revenue growth, achieving high customer retention rates, and leading customer success initiatives at MURAL from March 2019 to May 2022, Erica has demonstrated expertise in scaling teams and enhancing customer experiences. Earlier experience at CardTapp included managing a large portfolio of accounts and improving customer support processes. Erica's education includes an Associate of Arts degree in Education from Highline College.