Arindam Chatterjee

Arindam Chatterjee is a Senior Engineer at Dialpad since March 2021, responsible for managing a team of support engineers, collaborating with business leaders on operational guidelines, and overseeing a diverse portfolio of projects. Key achievements include the design of an escalation process, budget forecasting for project delivery, and developing user training materials that reduced onboarding time by 25%. Prior to Dialpad, Arindam held positions as a Network Operations Center Engineer at Deluxe Entertainment Ltd, where skills in managing global networks and AWS cloud services were applied, and as a Global Technical Support Engineer at Ciena, with expertise in submarine communications and transmission equipment. Educationally, Arindam holds a Bachelor's Degree from Lovely Professional University, with a focus on programming and networking.