Chantal de Castro

Chantal De Castro is an experienced professional with a background in transcription and tenant relations. Currently an English Transcriber at Dialpad since May 2022, Chantal supports the Automatic Speech Recognition and Natural Language Processing teams by providing high-quality transcriptions of various audio types, including British and Australian English. As a Business Transcriptionist at Civicom, Inc. since April 2019, Chantal specializes in creating written versions of audio recordings for market research, demonstrating efficiency in transcription speed depending on audio clarity. Chantal previously held roles at SM Supermalls, first as a Tenant Relations Officer coordinating with engineering and leasing departments, and later as a Mall Secretary assisting the Mall Manager in financial and operational reporting. Chantal earned a Bachelor of Arts in Public Administration from the University of the Philippines and completed high school at Miriam College.