Omkar Adarkar is currently the Lead of Advanced Services - Partner Support at Dialpad, where they manage complex partner escalations related to UCaaS and CCaaS Dialpad Artificial Intelligence platforms while mentoring the team. Previously, Omkar worked at Rogers Communications in several technical support roles, troubleshooting VoIP and network issues, managing technical operations, and leading training initiatives. They also gained experience as an Advanced UC Specialist at Netagen, focusing on high-end voice and collaborative solutions for government sectors. Omkar holds a Bachelor's degree in Electronics and Telecommunication Engineering from the University of Mumbai.
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