Agnes Opata

Dispute Resolution at Diamond Trust Bank

Agnes Opata possesses extensive experience in banking and finance, currently serving as a Dispute Resolution and Card Operations Officer at Diamond Trust Bank since May 2019, specializing in merchant acquiring processes. Prior to this role, Agnes completed an Internal Audit Internship at the Kenya Industrial Property Institute, focusing on risk assessment and financial document verification. Experience also includes an internship at KUSCCO and a brief tenure as a Tax Ambassador at the Kenya Revenue Authority. Earlier involvement includes an attachment at Machakos County Treasury. Agnes Opata holds a Bachelor of Commerce degree in Accounting from Machakos University, earned between 2013 and 2017.

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