Jessica Baker

Jessica Baker is an accomplished professional with extensive experience in retail management, currently serving as Back Office Manager and Special Orders Coordinator at Diamonds Direct since October 2019. Prior to this role, Jessica worked at Lowe's Companies, Inc. from June 2014 to October 2019, where responsibilities included managing inventory, developing employee performance goals, and resolving customer issues as a Department Supervisor and Head Cashier. Jessica possesses strong skills in inventory management, customer relations, and employee training, demonstrated by managing sales exceeding two million dollars and cultivating a talented team. Jessica holds an Associate of Arts degree in General Studies from Collin College, earned between August 2020 and January 2022.