Stephanie H.

Customer Care Associate at Diamonds Direct

Stephanie H. is a skilled professional with experience in customer care, team management, and quality assurance. Currently serving as a Customer Care Associate at Diamonds Direct since April 2024, Stephanie effectively addresses jewelry repair inquiries while facilitating communication between customers and jewelers. Previous roles include Manager on Duty at Big Blue Swim School, where responsibilities involved managing shifts and assessing student progress, as well as Swim Instructor, teaching children swimming fundamentals. As Club President and Secretary for the Game Analysis and Design Interest Group, Stephanie demonstrated leadership in organizing activities and managing projects. Additional experience includes quality assurance testing at Mallow, barista roles at Panera Bread and Teaspoon, and tutoring students in math and Latin at Valley Christian Schools. Stephanie earned a BFA in Computer Game Design from George Mason University in May 2023.

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