Radmila Rafajlovska

Radmila Rafajlovska is an experienced professional with a diverse background in the travel industry. Radmila began their career as a Reservations Agent at T.A. Pella Tours in 1998. Radmila then worked as a Reservations Sales Specialist at T.A. City Travel from 1999 to 2005 and at T.A. BTI Macedonia from 2005 to 2006. Radmila later served as a Travel Officer at NATO in 2006. Radmila continued their career as a Reservations Sales Specialist at T.A. Albatros from 2009 to 2011. Radmila then transitioned to CEO & Founder of Jetstream Travel, a role they held from 2011 to 2017. Following this, they worked as a Reservation and Ticketing professional at Qatar Airways from 2017 to 2020, where they were responsible for arranging reservations, issuing tickets, and handling customer requirements. Radmila then joined AAM - Skopje as a Supervisor & Ticketing expert from 2020 to 2021, focusing on ensuring high service standards and customer satisfaction. Most recently, they served as a Reservations Supervisor at Congress Travel Service from 2022 to 2023. Radmila is currently working as a Travel Support Agent at DIB Travel, starting in 2023. With a wealth of experience in the travel industry, Radmila has acquired strong skills in customer service, reservations, ticketing, and flight-handling activities.

Radmila Rafajlovska attended Gymnasium Josip Broz Tito from 1985 to 1989, though no degree or field of study information was provided. In terms of additional certifications, Radmila obtained various courses and certifications as follows:

- In 2019, Radmila completed the "Data Protection And Privacy Awareness Course" at Qatar Airways.

- In 2018, Radmila obtained the "Amadeus Ticketing Course," "Electronic Miscellaneous Documents Course," "Handling Bomb Threat Calls Course," "Oneworld Staff Travel Procedure," "Oneworld Training, Refresher," and "Safety Management System Course," all at Qatar Airways.

- Also in 2017, Radmila completed the "Amadeus Reservation Course" and "Driving Customer Service Excellence Course" at Qatar Airways, as well as the "Office and Information Security Awareness Course" at Qatar Airways.

- In 2006, Radmila obtained the certification for "MS Office" at Semos Education.

- In 1998, Radmila completed the "AMADEUS- PNR And Fare Quote-Basic" course at Amadeus.

- In 1995, they completed the "IATA- R1-Basic Course For Reservations And Sales" and "IATA- T1-Tariffs and Ticketing Course-Basic" at IATA Training.