Nicki Esparza

Nicki Esparza (Brechter) is a professional with extensive experience in the restaurant industry. Currently serving as the Senior Manager of Guest Experience and Operations at Dickey's Barbecue Restaurants, Inc., they have successfully implemented processes that resulted in a significant reduction in customer complaints. With a background in various managerial roles at On The Border Mexican Grill & Cantina, they have consistently driven sales growth and led teams to success. Their expertise in training facilitation and operational management makes them a valuable asset to any organization.