Whitney Hayward

Whitney Hayward is an experienced IT professional currently serving as a Help Desk Technician at Didi Hirsch Mental Health Services since July 2024. Prior to this role, Whitney worked as a Senior Help Desk Engineer at ClearFuze Networks, Inc. from September 2023 to July 2024. Whitney's career includes significant contributions as a Site Reliability Engineer II and Jr. Systems Engineer at PennyMac Loan Services, LLC from October 2019 to December 2023, along with an initial position as a Help Desk Associate there. Earlier experience includes serving as a Technical Services Representative at FedEx and as a Business Solutions Engineer at Broadvoice. Whitney holds an Associate's degree in Networking Systems and Administration from ITT Technical Institute-Sylmar, earned between 2013 and 2017.