Salomé Hedin

Salomé Hedin is an accomplished product manager currently at Diduenjoy, where responsibilities include conducting customer interviews, defining specifications, producing mock-ups in Figma, and collaborating with technical teams to deliver new functionalities. Prior to this role, Salomé served as a Senior Customer Success Manager, managing a portfolio of 35 luxury key account customers, leading technical onboarding, and creating customized plans to enhance client engagement. Salomé began the career as a Junior Customer Success Manager, focusing on customer support and engagement strategies. Earlier experiences include roles at SNCF, Solutia, and Groupe Crédit du Nord, encompassing marketing, recruitment, and administrative functions. Salomé holds multiple degrees in business and marketing from prestigious institutions, including EM Strasbourg Business School and Stockholm University.