Naphtalli Prescod

Naphtalli Prescod is an accomplished professional with extensive experience in customer experience management and digital strategy. Currently serving as Group CX Revenue & Technical Experience Manager at Digicel Group since August 2020, Naphtalli oversees the growth and market management of loyalty services across various regions. Prior roles include Ad Operations Manager at Silverstone Solutions, where responsibilities encompassed workflow management and campaign performance oversight, and Business Development Manager at Fortune One Investment Ltd, focusing on operational efficiency and revenue growth. Educational qualifications include a Master of Laws in International Business, an Executive MBA, and ongoing diplomas in Finance and Project Management from various institutions, demonstrating a strong commitment to continuous professional development.