Digital Care Group
Dorota Czerwik is an experienced training professional currently serving as Training Manager at Digital Care Group since September 2019, where responsibilities include analyzing training needs and creating training plans. Prior roles at Digital Care Group involved organizing various types of training and preparing training materials. Before this, Dorota worked at Europ Assistance as a Quality Specialist/Trainer, overseeing initial and product training, coaching, and creating e-learning materials. Additional experience includes serving as Senior Specialist in the Medical Department at Europ Assistance, managing medical assistance logistics. Dorota's career began at Orange Polska as a Senior Adviser to a Key Client, focusing on telecommunications services. Dorota holds a recent degree in Soft Skills Training from Progressus School of Soft Skills Trainers, alongside a postgraduate degree in Educational Studies from the Institute of Educational Research and a Master's degree in Archaeology from the University of Warsaw.
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Digital Care Group
Digital Care is one of the top insurtechs on the market providing solutions for the entire mobile device life cycle - financing the purchase, protection, repair services, buy back, refurbishment. Thanks to our unique IT ecosystem we are able to provide 100% digital, customer-friendly journey to all smart devices owners. Our business partners include mobile operators, phone manufacturers, retailers, e-commerce and others. We provide unique rent-a-phone programs and work with insurance providers and brokers to deploy innovative and popular device protection that enjoys unprecedented rates of adoption. Our unique product concepts appeal to all customer segments, enabling our clients to provide peace of mind to more smart devices owners than ever before. Currently, the company operates in Europe, Middle East and South East Asia, and serves nearly 4 million customers globally.