Neelam Patel

Neelam Patel has a diverse range of work experience in the technical project management and IT support fields. Neelam started their career as an IT Supervisor at Stream Global Services, where they maintained system efficiency and managed a team of technicians. Neelam also traveled to different offices to implement processes and streamline IT departments. Neelam then became a Technical Account Manager at Stream Global Services, providing technical management to various clients and completing network, desktop, and voice implementations within schedule and budgets. After that, they worked as a Technical Account Manager at Convergys, where they provided IT support to clients such as SiriusXM, AT&T, and Cricket Wireless. Neelam'sprimary responsibilities included handling projects and ensuring a stable IT environment for client applications. Currently, Neelam is employed as a Technical Project Manager at Digital Hands, where they manage onboarding projects for a diverse set of customers and works closely with engineering teams to implement leading cybersecurity applications.

Neelam Patel obtained their Associate's degree in Electronics and Computer Engineering from Witwatersrand Technical. Neelam completed their education between 1991 and 1993. Additionally, they obtained the IT Information Library Foundations Certification (ITIL) from AXELOS Global Best Practice in April 2019 and became a Certified ScrumMaster (CSM) from Scrum Alliance in May 2019.