Niamh Downes

Niamh Downes is an experienced professional working as an Assistant Sales Manager for EMEA at the Digital Marketing Institute since July 2016, where responsibilities include assisting team members with best practices, conducting call reviews, and managing website chat, CRM, and sales enablement. Niamh also served as a Senior Digital Transformation Consultant at the Digital Marketing Institute, which is recognized as the leading body for digital marketing and selling professional certifications, having trained over 30,000 professionals globally. Prior to this, Niamh worked at Dell Services and Computers from June 2000 to May 2009 as an Account Manager.