Keshia Griffin

Keshia Griffin is a seasoned IT professional with extensive experience in technical support and IT operations. Currently serving as Sr. IT Campus Lead at Performance Team, A Maersk Company since April 2020, Keshia resolves technical issues and acts as the escalation point for end-user technology questions. Previous roles include Technical Support Admin at Williams-Sonoma, Inc. and Technical Support Analyst in a contract position at Westfield, where Keshia managed ticketing systems and enforced service level agreements. Experience also includes providing technical support at Payment Express and resolving customer inquiries as an Executive Representative at Spectrum. Keshia holds a degree in Computer Technology from California State University, Dominguez Hills and an Associate of Arts in Computer Networking from ESI Technical Institute.