Rizwan Ullah is a seasoned professional with extensive experience in project management and client relations. From June 2014 to March 2021, Rizwan served at Digital Solutions Consultancy as a Scrum Master/Operations, where Agile methodologies were successfully adopted to enhance project delivery speed and quality by 25%. Previous roles included Client Relations Coordinator, achieving a 20% increase in client satisfaction and retention, and Team Coordinator, leading to a 15% boost in productivity through training and development initiatives. Prior experience at Yahoo! as a Senior Search Editor involved leading a team to improve search algorithms, while a tenure at Convergys as a Senior Technical Support Officer resulted in streamlined service processes and improved client satisfaction.
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