Päivi Vartiainen

Päivi Vartiainen is an accomplished Lead Insight Specialist and Service Designer at Digitalist Group & Network since March 2016, focusing on customer-oriented organization development through InsightOps-thinking and systematic research. Prior experience includes roles as Senior Design Researcher and Service Designer, providing expertise in usability testing and user research at Microsoft and Nokia, where responsibilities involved managing product programs and organizing usability evaluations. Vartiainen's extensive background in ergonomics and usability research spans various positions in academia and industry, including roles as R&D Scientist and Research Scientist, highlighting a strong proficiency in user-centered design and research methodologies. Vartiainen holds a Master’s Degree from Helsinki University of Technology and has served as an examination supervisor at the same institution.