Muhammad Mohsin Ali

Muhammad Mohsin Ali currently serves as a Senior Customer Advocate at DigitalOcean, focusing on fraud and abuse monitoring, billing solutions, customer evaluation, retention, chargebacks, reporting, and team management. Previous experience includes roles as a Customer Advocate at DigitalOcean, a Billing Executive at Cloudways, and a Customer Support Executive at ibex. Pakistan. Further positions in Muhammad's career involve billing and accounting functions at Sana Logistics (Pvt) Ltd and quality control activities at SBT Japan. Early career experiences include corporate sales and marketing roles in freight forwarding and e-commerce sectors, customer service in medical lien management, and accounting support in a public accounting firm. Muhammad holds a Bachelor of Commerce degree in Accounting and Business/Management from Karachi University.