Jeanette O'Keefe

Jeanette O'Keefe has a diverse work experience, starting with their role as an Inventory Control Manager, Technical Writer, and Proposal Coordinator at L3 Technologies from October 2007 to May 2009. Jeanette then worked as a Lessons Learned (L2) Analyst, Business Systems Analyst, and Tech Writer at SAIC from May 2009 to August 2010.

Since August 2010, they have been employed at Diligent Consulting Inc, where they initially held the position of Program Administrator/Operations Admin until March 2018. In this role, they collaborated with subject matter experts, project managers, and other writers to gather information, document concepts and procedures, and ensure contract deliverables were reviewed, coordinated, submitted, and tracked. Additionally, they managed the SharePoint site users and content and maintained the CMMI programs.

Following their role as Program Administrator/Operations Admin, Jeanette O'Keefe transitioned to the position of Deputy Program Manager at Diligent Consulting Inc from April 2018 to February 2019. As the Deputy Program Manager, they assisted the Program Manager in various aspects of program management, including contract management, procurement, concept development/feasibility studies, design, construction, project controls, quality management, financial planning, risk management, operations, and maintenance. Jeanette also worked closely with subject matter experts and other writers to gather information, document concepts and procedures, and define scope, requirements, and documentation timelines. Furthermore, they were responsible for reviewing, coordinating, submitting, and tracking contract deliverables.

Jeanette'smost recent role at Diligent Consulting Inc is that of a Quality Project Manager, starting in February 2019. As the Quality Project Manager, they have the responsibility of maintaining the Quality Management System (QMS) and conducting internal audits to ensure compliance with CMMI DEV 2.0 and ISO 9001:2015 standards.

In summary, Jeanette O'Keefe has an extensive background in program management, technical writing, quality management, and contract deliverable coordination.

Jeanette O'Keefe completed their Bachelor of Business Administration (BBA) degree in Business Administration and Management, General from Columbia Southern University in 2011. Jeanette also obtained a certification as a Certified CMMI Associate from ISACA in August 2021.