Bibek Karmacharya

Bibek Karmacharya is an experienced IT professional currently serving as a Senior Service Desk Analyst at Diligent since October 2022. Previously, Bibek held positions as Team Lead of Employee Technology Support and Associate Employee Technology Support Analyst at Morningstar from January 2021 to October 2022, focusing on incident management and desktop support. Bibek's background includes serving as a Broadcast IT Technician at Nine Entertainment Co. from May 2017 to November 2020, where responsibilities encompassed 1st and 2nd level support for broadcast systems and workflow diagnostics. Prior roles include IT Help Desk Support Technician at Active IT and Supervisor at HCC Services. Bibek began a career in IT as a Senior IT Support Assistant at Subisu Cablenet Pvt Ltd. Bibek holds a Master’s Degree in Information Technology from the University of Canberra and a BSc (Hons.) in Computer Networking and IT Security.