Michele Cottis

Michele Cottis is a seasoned professional in customer success and business development, currently serving as the Customer Success Director at Diligent since January 2017, where the company leads in governance, risk, and compliance solutions with a customer base of over 25,000. Prior to Diligent, Michele held multiple roles at Bitly, including Senior Customer Success Manager and Business Development Representative, contributing to the company's mission of enhancing the customer experience through optimized link management. Earlier experience includes serving as an Account Executive at the Institute for Integrative Nutrition, where Michele promoted holistic nutrition education, and roles at Hearst Magazines as an Executive Sales Assistant and intern in marketing and editorial capacities. Michele holds a Bachelor of Business Administration in Marketing with a Minor in English from Hofstra University.