Sergio Reyes

Customer Success Manager II at Diligent

Sergio Reyes is an experienced Customer Success Manager currently working at Shuttlerock since January 2023, where the focus is on empowering marketers through a streamlined digital creative process. Prior to this role, Sergio worked at Hootsuite from May 2018 to September 2022, managing high-value clients in North America and LATAM, generating over $1M in recurring revenue while also serving as a trusted advisor for smaller businesses and leading product launches. Sergio has a background in customer support at TTEC from August 2012 to April 2018, progressing from Customer Service Representative to Supervisor and Escalation Specialist. Educational qualifications include a Bachelor of Business Administration from Universidad Tecnológica de México, obtained between 2013 and 2016, along with a high school diploma from Smithfield-Selma High School.

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