Andrew Teasdale

Andrew Teasdale is an experienced customer service professional with a strong background in the financial services sector. Currently serving as a Customer Service Representative at Diligenta since May 2022, Andrew handles pension-related queries for Phoenix Group customers and maintains communication with policyholders. Prior experience includes a role at Capita, where Andrew managed inquiries related to life insurance and pensions, and as a Total Advisor at Diligenta, focusing on call handling and customer correspondence. Earlier positions include Supervisor and Sales Assistant at The North Face, where Andrew led a sales team and provided excellent customer service. Andrew holds a Bachelor of Arts in Management Technology and Enterprise from Glasgow Caledonian University and an HND in Administration and Information Technology from Glasgow Clyde College.